Everything was perfect. I can’t wait to come back in the near future.
No, I can’t think of anything that is lacking; you are all immensely professional, and you possess engaging personalities; your office, which is modern and always spotless; and thus very inviting, makes one feel “at home” right away. Speaking just for myself, I think you are making your patients not only feel welcome and cared for, but, by sharing some aspects of your private life, e. g., talking about the progress that little Chase is making, or Lisa, in her always effervescent and bright-eyed way, relating some of her joyous experiences while vacationing in Italy. These seemingly minor facets of a visit to a doctor’s office – I will call them the “human element” – stand out, because they are not necessarily encountered in every medical practice. And where one does find them, they make all the difference!
Thanks and best wishes,